Guest Services

Free WiFiStay connected with our FREE centre-wide WiFi. Just connect to the "#Kildonan Place" network, login via Facebook or email, type in your postal code, and you're ready to go.Phone Charging StationNever run out of battery power! Visit our charging station near Cineplex Junxion, and charge your devices free of charge. Bring your own cable - USB and standard electrical outlets are available. Do not leave items unattended. Kildonan Place is not responsible for lost, stolen, or damaged items. Reusable Shopping BagsHave you ever been shopping and needed a bag - or do you have a bunch of bags at home collecting dust? We can help with both problems, with our Take a Bag - Leave a Bag bin at Guest Services. Grab a bag when you need, or bring us your clean reusable bags for others to use!Special ParkingPreferred parking spaces near Mall entrances are designated for expectant mothers and parents with small children, as well as people with handicaps. Washroom and family loungePublic washrooms can be found in two locations in the centre - near the food court and near H&M. In addition to our men's and women's washrooms, we also offer a family washroom complete with a nursing area and change table in our food court washrooms, and an individual family washroom near H&M. Marshalls/HomeSense and Save-On-Foods also have public washrooms.Lost & FoundLost a cell phone? Found a scarf? Found items can be turned in to the Guest Services kiosk. To claim a lost item, please check with Guest Services. Items are kept for 30 days before being donated to charity. Found items are kept in a locked area and monitored by our Guest Services staff.Wheelchairs, walkers & scootersWheelchairs and walkers may be picked up at the Guest Services kiosk with an identification deposit. Scooter use is also complimentary -complete the waiver form; supply us with 2 government issued ID. For your convenience you will receive your membership card if you are a frequent user with usMallwalkingGet active at KP! Mall walkers may walk in the mall Monday to Saturday from 8 am to 10 am and Sunday from 9 am to 11 am.