Our Services

Accessibility and Service Standards

Kildonan Place and Primaris are committed to providing its services to persons with disabilities in a manner that is consistent with the principles of respecting the dignity of persons with disabilities, equality of opportunity, integration and independence.

To request a copy of Primaris' written policies, practices and procedures regarding the provision of its services to persons with disabilities: e-mail info@primarisreit.com or contact the Senior Vice President, Human Resources at (416) 642-7847.

Persons who wish to provide feedback on the way Primaris provides services to people with disabilities may do so in several ways. Please click here to view these options.

Camp KP - Children's Play Area

Parents can take a break and let the little ones burn off some energy at our soft play park located next to MTS.  The 900 square foot play area provides a fun, safe environment for pre-school aged children (42" and under) to climb, jump and play.  Bordered by seating for parents, our camping theme play park comes complete with waterfall slide, bridge, tent and campfire, which are all constructed of soft foam that has been hand-carved, encased in a soft coating and airbrushed. 

Please be aware of our Rules of Play which are enforced by the Shopping Centre:Parental and caregiver supervision is required; Child may not be left unattended; Socks are mandatory for both adults and children, and food and drink must be kept outside the play area.  Don't forget the most important rule of all - have lots of fun!

Kparty - Scavenger Hunts & Use of the Food Court

Kildonan Place is pleased to welcome young people to enjoy our Centre for birthday parties and organized youth activities.  We have some basic guidelines to ensure the safety of our guests as well as making sure that our tenants are able to carry on business without disruption.

We would like to know in advance when you are coming and how big your group is. Please contact Guest Services at (204)661-6116 to reserve your party. When you arrive, please check in at Guest Services.  There, we can provide you with Scavenger Hunt questions and an answer key. For more details, please email kildonanguestservices@primarisreit.com  

Free Zumba Gold Classes

Join us at Centre Court every Wednesday at 9:00am for FREE Zumba Gold classes. This low-impact, fun exercise program is good for any age and skill level - no experience required! No registration required - just come to Centre Court for a fun 30 minute workout! Join the party, have some fun and get moving every Wednesday morning at KP.

Wi-Fi Hotspots

You can find a number of wi-fi hotspots in the mall.  Use our MTS wi-fi at centre court or the food court, Shaw Go WiFi at Shaw, Aura, Revolutions, Modern Man Barbershop, WirelessWave, tBooth Wireless, Booster Juice and Cineplex, or wi-fi networks at Second Cup and State & Main.

Special parking

Preferred parking spaces near Mall entrances are designated for expectant mothers and parents with small children, as well as handicapped persons. We are also the only mall in Manitoba to offer preferred parking to drivers of hybrid vehicles.

Lockers

Day lockers are available for a nominal charge and are located adjacent to the washrooms in the corridor near the lottery booth and public washrooms.

Washroom and family lounge

Washrooms are located in the corridor near the lottery booth & food court. In addition to our men's and women's washrooms, we also offer a family washroom complete with a nursing area, change table and microwave. Take a moment to relax in our family lounge, located by the washrooms. Sears also has a public washroom.

Lost & found

Lost a cell phone? Found a scarf? Found items can be turned in to the Guest Services kiosk. To claim a lost item, please check with Guest Services. Items are kept for 30 days before being donated to charity. Found items are kept in a locked area and monitored by our Guest Services staff.

Wheelchairs, walkers & scooters

Wheelchairs and walkers may be picked up at the Guest Services kiosk with an identification deposit. Scooter use is also complimentary - just fill out a waiver form to receive your membership card.

Complimentary strollers

Kildonan Place has double, single and infant strollers available while you shop. Strollers may be picked up at the Guest Services kiosk with an identification deposit.

Mallwalking

Get active at KP!  Mall walkers may walk in the mall Monday to Saturday from 7 am to 10 am and Sunday from 9 am to 11 am. Please use the north entrance by the Food Court. One full lap around the mall is 0.9km.